It is the policy of the Yixin Simplified Yijing Academy to issue refunds and/or compensation, where appropriate, to students who withdraw from their Programme,
wish to cancel a payment or in other situations covered by this policy.
This policy applies to students who are registered with the Simplified Yi Jing Academy (the“Academy”) as online,distance learners, offline or participants.
Any refund will depend on the timing of the withdrawal, the student’s Programme, and where applicable, the particular circumstances of the case, as outlined below.
Full payment must be made before the course otherwise there is no guarantee of seat.
In the case of an incorrect payment due to a printing error, the correct payment will prevail.
Any course fee offered in class is final and student agreed to honour full payment without dispute should there be any shortfall regardless of the reason during the payment process.
Simplified Yi Jing Academy reserves to right to recover the amount shortfall from the student.
1. Fees which may be fully refundable In this policy, Fees means Programme Fees.
Programme Fees means, as applicable for the relevant Programme:
i.Registration Fee/Initial Registration Fee;
ii.Module/course Fee;
iii.Continuing Registration Fee;
iv.Advance module/course Fee.
Fees may be refunded in the following instances:
a. Cancellation of Payment within the cancellation period Where a student purchases
services or products online or onsite, Fees are normally fully refundable if a student cancels the purchase in the permitted cancellation period (“Cancellation Period”). The Cancellation Period will normally be within 7 days of the Fee payment or, where applicable, from the time the student is given access to programme materials upon registration of class attendance, whichever is later. To cancel the Fee payments within the Cancellation Period, a student must clearly inform the Academy of their decision to cancel through the Student Portal. The date that the Academy receives a student’s notice of their decision to cancel is the Cancellation Date.If a student has made any Fee payment, or any Fee payment has been made on their behalf (excluding payments of non-refundable fees), the student may subsequently cancel the payment within the Cancellation Period. In this case, the Academy will provide a full refund as soon as reasonably possible but in any event: either within 14 days of the Cancellation Date; or within 14 days of the Academy receiving returned physical materials (in working and marketable condition) or receiving satisfactory evidence that the materials have been returned, whichever is earlier. Where the Academy has already despatched learning materials to the student, the student is responsible for returning these materials (in working and marketable conditions) to the Academy upon cancellation. Where
learning materials are not returned or found damaged condition, the Academy will deduct their value from Fees paid prior to making the refund. The refund may be reduced where the value of the materials is affected by unnecessary handling by the student, for example by marking up materials or unnecessarily accessing licensed products. Any refund will normally be made using the same means by which the Fees were paid.
b. Exceptional circumstances. There may be special circumstances in which the Academy
will consider reimbursing fees paid once the 7-day cancellation period has passed. Any such case will be considered on its own merit and any decision taken will be at the discretion of the Academy. Details and any supporting evidence should be provided through the Student Portal on the APP.
c. Advance payments. Programme Fees paid in advance (deposit) to the Academy may not be refunded at all.